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Crepe Erase Review

SKIN CARE REVIEWS

12.20.22DISCLAIMER

OUR TOP SKINCARE PICKS FOR CREPEY SKIN
RankBrandLink
1Carrot & Stick Review
2FormulystReview
3SkinceuticalsReview
-Crepe Erase

 

Anyone who flips through tv channels will admit to get drawn into a mesmerizing beauty infomercial with dramatic before and after images, and one ad on constant rotation with striking results is for Crépe Erase. This cream is promoted by actresses Jane Seymour and Courtney Thorne-Smith and promises to make skin smoother, firmer and more hydrated. But what exactly is Crépe Erase, and does it work? But first, what is crepey skin?

What Is Crepey Skin?

Crépe Erase targets crepey skin, which isn’t exactly the same thing as a wrinkle. Crepey skin is named for its namesake crepe paper, which is dry, tissue thin and crinkly. Crepey skin shows up on the arms, chest, knees and back of hands, where the skin looks fragile and saggy. In scientific terms, it represents the thinning of the dermis and epidermis. Anyone can get crepey skin but those with fair skin are more susceptible to it.

One of the main causes of crepey skin is sun damage, as damaging rays from the sun break down the elastin in the skin. Elastin is what gives skin its ability to “bounce back” and look firm. As collagen and elastin deteriorate over time, the creases on skin become more prominent and skin starts to look saggy. Damage is often cumulative and develops over months and years.

What is Crépe Erase?

Crépe Erase is a body cream that promises to improve the signs of crepey skin. The infomercials show dramatic before and after photos, where skin that formerly looked as creased as an accordion becomes smooth and soft. As the company explains, the cream is meant to be used “under the chin” so can be applied to the body where crepey skin is evident, such as arms, thighs and knees.

The cream is just one part of the process. The company sells two different skincare systems – a basic two piece regimen and a more comprehensive five piece kit- that are designed to exfoliate the skin to prepare it for treatment. Think of it as a two pronged approach to crepey skin – exfoliation reveals smoother looking skin and which is followed up by intense hydration.

 

The powerhouse ingredient in Crépe Erase is TruFirm, which the company says is a proprietary blend of plant derived extracts sourced from apple, dill and sage. In its infomercials, Crépe Erase says it works by “targeting the dermal enzymes that break down collagen and helps promote healthy elastin, so that skin looks smoother and softer.”

What Does Crépe Erase Sell?

The Crépe Erase company sells its signature product, known as Crépe Erase Advanced Body Treatment, along with other items. Here’s a closer look.

 

Restorative Facial Treatment

The Restorative Facial Treatment is specifically designed for the face and contains hydrating ingredients like Shea Butter and Cocoa Butter. It also contains TruFirm, which they claim supports skin’s natural elastin production. The product contains Tocopheryl Acetate, which is a type of Vitamin E. The texture is rich and it is suitable for normal to dry skin. 

BEST ALTERNATIVES FOR FACE AND NECK: Carrot & Stick The Repair Serum. This high-performance serum by Carrot & Stick is designed to visibly lift, tighten and firm as it helps defend against damaging free radicals.

 

Overnight Facial Plumping Treatment

The Overnight Facial Plumping Treatment is a deeply hydrating cream containing TruFirm, echinacea and plenty of moisturizers including shea butter, coconut oil, grapeseed oil and dill extract.

BEST ALTERNATIVES FOR FACE AND NECK: Carrot & Stick The Concentrate. It contains  a plant-based collagen blend from rice, soy, carrot, quinoa, and ginseng, for smoother, firmer looking skin.

 

Body Smoothing Pre-Treatment

The Body Smoothing Pre-Treatment is an exfoliator that is meant to be applied in the shower or the bath, and contains TruFirm complex along with alpha hydroxy and beta hydroxy acids, which are naturally derived from foods and plants. The exfoliator also contains salicylic acid, which comes from willowbark. These acids work by dissolving dead skin cells to reveal smoother skin with improved texture.

Other Crépe Erase products are meant to treat specific body areas, such as the Anti-Aging Hand Repair Treatment. The cream also contains TruFirm Complex along with hydrating ingredients such as shea butter, and squalene, an oil which is harvested from olives, rice bran or sugar cane. Dimethicone, a silicone, as well as dill oil extract and coconut alkanes, derived from coconut oil, round out the ingredient list.

 

Flaw Fix Eye Cream

The Flaw Fix Eye Cream can be applied twice a day and is meant to soften the look of fine lines and crow’s feet in the eye area, along with reducing under eye puffiness. The cream contains apple and dill extract, as well as dimethicone.

BEST ALTERNATIVES FOR EYES:  If you are concerned about aging and crepey skin around the eyes, one product we recommend is Carrot & Stick The Eye Cream.

 

Four In One Eye Renewal Capsules

The Four In One Eye Renewal Capsules are serum-filled ampoules that can be applied to the eye area once a day. The serum is meant to tackle fine lines and crow’s feet thanks to grape oil extract and caprylic/capric triglycerides which are derived from coconut oil and glycerin.

QVC’s sells an expanded range of products from Crépe Erase, including Crépe Erase Refining Facial Scrub, Crépe Erase Flaw-Fix Crepey Lip and Crépe Erase Facial Polish.

BEST ALTERNATIVES FOR EYES: Carrot & Stick The Eye Serum. A blend of advanced peptides reduces the look of lines and crepiness. 

What Ingredients Are In Crépe Erase?

According to the company, the power house ingredient in Crépe Erase is TruFirm, which is formulated with phytonutrients, which are derived from plants. The formula includes extracts of apple, dill and sage which are thought to support elastin and the skin’s resilience, resulting in firmer, smoother looking skin. Apple is thought to support the skin’s structure while dill oil is meant to promote elastin production. Sage is believed to target the signs of aging.

Other key ingredients in Crépe Erase products are known to be potent—but common- moisturizers such as coconut oil, olive oil and shea butter. Some of the products contain dimethicone, a type of silicone that feels like silk on the skin, and glycerin, a humectant.

As Elle, our in house biochemist and skincare specialist discussed, it is hard to determine if Crépe Erase is beneficial for reducing the appearance of thinned skin as we don’t know what is in the TruFirm complex. 

A look at the ingredients list shows a hydrating formulation with some key plant-based extracts. 

As far as the research goes, there are only a few ingredients that will help with thinning skin, the main one is retinoids. Retinoids work by thickening the skin and helping to support your skin’s natural production of collagen. Retinoids are not a key ingredient in the Crépe Erase. 

The other way to minimise the appearance of thinning skin is through hydration. This is where the Crépe Erase product focuses. Crépe Erase includes a number of heavy oils, silicones and glycerine which help to add oil and water-based moisture into the skin. 

Some people will enjoy the oil-based formulation of the Crépe Erase but it may not be for everyone, as the reviews suggest. 

How Much Do Crépe Erase Products Cost?

Crépe Erase products are only sold as part of a kit when purchased directly from the company but are sold individually on Amazon, Ulta and QVC.

The Advanced 2 Step Essentials Kit contains the Body Smoothing Pre-Treatment along with the Crépe Erase Advanced Body Treatment for $39.95. 

The Five Piece system sells for $59.95 and contains all of the items including The Body Smoothing Pre-Treatment, the Anti-Aging Hand Repair Treatment, the Overnight Facial Plumping Treatment and The Flaw Fix Eye Cream. 

What Are Our Favourite Skincare Picks For Crepey Skin?

RankBrandLink
1Carrot & Stick Review
2FormulystReview
3SkinceuticalsReview
-Crepe Erase

Does Crépe Erase Work?

Crépe Erase calls itself “the #1 anti-aging body treatment system for dry, crepey skin” which the company says is based on their own sales along with NRI and NPD sales data for 2017. The company says that the product is “clinically shown to improve the look of dry, crépey skin on the body. 

“ The Crépe Erase website lists statistics from “a 54-person evaluation by an expert clinical grader measuring décolleté, knees, and arms” and concluded that 80% of women saw an instant reduction in the look of crepey skin on the body after one use; 86% of women saw a visible improvement in skin tone on the body in four weeks and 91% of women saw a lifted appearance of the skin after 8 weeks.

The company also highlights testimony from its celebrity spokespeople. Actress Jane Seymour says, “Ever since I have used Crépe Erase, I just have so much more confidence in my body and certainly in my skin. I am really embracing 67. You can be fearless in your 60s.” Former Olympic figure skater Dorothy Hamill, 62, another spokesperson, says “The new Crépe Erase is so luxurious, and it absorbs even faster, and my skin stays hydrated even longer …it really works and that’s why I use it every day, all day long.”

On Amazon, Crépe Erase Advanced Body System has 357 customer reviews, and an average of 3.5 stars. Forty-three percent of reviewers give it 5 stars with feedback such as “Crêpe Erase is probably the best skin-care line I have ever come across — and I’ve pretty much tried them all.” Another reviewer writes, “This product is amazing. I had some severe sun damage and had deep wrinkles on my upper chest. This product has smoothed out the wrinkles. Will buy it again!!!”

The reviewers who were not happy with the product had similar complaints. Many said that the product simply didn’t work or that it felt too rich. Twenty percent of reviewers gave it a one star rating. “I’ve been using it for over three months and see no difference. The product is greasy and leaves residue on clothing too. I would not recommend it…”

Amazon sells all of the Crépe Erase products individually and each gets a 3-4 star rating. The Exfoliating Body Polish gets a solid 4 star rating, based on 99 reviews.

Allure magazine reviewed Crépe Erase in 2015, when multiple staff members tried out the body cream. Their consensus was the cream was deeply hydrating but could be too hydrating as it had a tendency to feel greasy and slimy. Staffers raved that it was great on their cuticles but made one reviewer stick to their sheets at night.

The bottom line? Crépe Erase is a deeply hydrating cream which can be helpful for seriously parched skin. It may help severely dehydrated skin look smoother thanks to a heavy dose of oils but it doesn’t “erase” lines.

Why You Should Use a Skin Supplement to Support Collagen

Collagen adds density and plumpness to your skin.

In your 20’s and 30’s, natural collagen production starts to decline.

When natural collagen declines, skin loses its elasticity and bounce. This contributes to lines, wrinkles and a loss of firmness. 

If you are over 30, we recommend including a plant based collagen support supplement in your skincare routine.

Our recommendation is Collagen Bounce. It supports skin’s natural collagen production, inside out.

Where Can I Buy Crépe Erase?

Crépe Erase is sold on the company website and is also found on Ulta.com and Amazon as well as QVC.

What Is The Crépe Erase Return Policy?

The company says it offers a 60 day money back guarantee.

What Are Some Alternatives to?

If you’re looking for skincare products to address the signs of aging, we recommend Carrot & Stick. Carrot & Stick maximizes the use of powerful ingredients and minimizes the use of superficial ones, resulting in advanced skincare solutions that help promote healthy, more youthful-looking skin.

We recommend The Complete Collection for face, neck and around the eyes.

Alternatively, Carrot & Stick’s Eye Essentials is a specific program for skin around the eyes. 

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  • Pam Original review: Feb 17, 2024. Reply

    Buyer Beware of Crepe Erase and their shady business practices. I purchased their kit for 79.99+, not realizing it was an autoship. I tried the products and my skin felt nice for an hour or so but that was about it. Everything was applied as directed with no visible results. My eyes actually felt puffy and tired. I received an email that I was charged $109 and the next shipment was in process. I contacted customer service to be told it was too late to cancel the shipment and I was going to be billed an additional $109 in March and $109 in April. I told them I would be returning the next shipment and they will refund my money less any shipping and handling. Hopefully they will abide by this. It doesn’t work and it’s too expensive.

  • Cynthia Original review: Jan 07, 2024. Reply

    Sue, I cancelled my subscription also. So sad. Gold Bond has a product that I am using now. I like it but oh how I wish Crépe Erase hadn’t messed with their formula.

  • Silinda Original review: Jan 05, 2024. Reply

    I have used this product every day for 1 year. It does not work. The scrubs they give you are a waste of money. You can buy much cheaper at walmart.
    I see no difference in my skin. I’m only 59 years old. Product does not smell nice. You end up spending over a $1000 a year for nothing. No changes in skin… I would not recommend this to anybody.

  • Sue Original review: Dec 21, 2023. Reply

    Unfortunately, the new formula is very disappointing. I was a subscriber and loved the original formula, citrus scent. However, the “Ultra” formula feels a bit waxy, and the scent is terrible! I canceled my subscription.

  • Sue Original review: Dec 21, 2023. Reply

    Cynthia,
    I’m so glad I found your review. I thought I was losing my mind. The new scent is absolutely horrible! I used to love the citrus scent, but now I can hardly bear using it. I canceled my subscription with Crepe Erase because of it. I’m so sad! Is there any way to get the original formula and scent?

  • Juno Original review: Dec 04, 2023. Reply

    Excellent review. I found another comparison blog about crepe erase here, I think the alternative serves more or less the same purpose but for a cheaper price

  • Cynthia Original review: Nov 14, 2023. Reply

    Big fan for years but sometime between late 2022 and early 2023, they changed the formula. The cream has an unpleasant odor now. Like cheap “chocolate” flavored lotion …. im trying to get used to it because the cream is very effective but it literally stinks now.

  • Jackie Brewer Original review: Nov 08, 2023. Reply

    I am 83 and don’t know whether to order or not. Lots of wrinkles

  • Diana Hester Original review: Sep 03, 2023. Reply

    I am glad I did NOT read the reviews before I bought. I absolutely love this product. I have only used for 2 days and my skin is markedly better. My husband has been out of town and was astonished at how soft my skin was. I love the way it feels. Perhaps you people are just not old enough to appreciate what REAL crepey skin is because it works fantastically. PS. I am 71. How old are you.

  • Karen Mandel Original review: Aug 10, 2023. Reply

    All I did was call them and they took my 1 time order over the phone without auto pay.

  • Lauren Valentina Original review: Mar 29, 2023. Reply

    I ordered once then immediately postponed the first ‘refill shipment’ to as late as possible, as a precaution.
    I received the product 4 days early! Very timely shipping.
    The product did not work any better than a standard moisturizer. I used it as a moisturizer for a month, and it was fine.
    When I called to cancel, the representative was very kind and easy to work with. She cancelled my account and subsequent orders, sent me the return shipment label, and instructed me on my next steps.
    I received the label within a week, returned the product free of charge, and provided them with my tracking number.
    My refund was issued within a week.
    NOTE: Customer service was IRREPROACHABLE!! but product was meh …

  • Donna DeFede Original review: Mar 13, 2023. Reply

    They definitely changed the formula. I have used this product for years and it has been the best product I have used on my legs and arms. HOWEVER, they did change the formula and the unscented has an awful, awful smell. I loved the old product because it was unscented. The new formula is not. They are taking back the two jars I have and replacing with the Citrus Scent and hopefully that won’t stink like the unscented does.

  • Maria Martinez Original review: Jan 24, 2023. Reply

    I have seen so many commercials on tv thought about buying the product. After reading the reviews I won’t buy it.Sounds like a nightmare .Thank you for your reviews.

  • Nancy Pierce Original review: Jan 12, 2023. Reply

    I cannot believe these people are still pushing this product!! I ordered the kit, came to 68.90, I have never received my product or a Freud. Have contacted 3 times and they said there was no record of my order, although I have confirmation mail and no record of payment from PayPal even tho I have the charge on my bank statement. OR DID! Since I started inquiring, and they told me there was no such order, I cannot get anything out of them. Payment was taken out of my account then shut down. This is third transaction scam like this. DO NOT USE THESE PEOPLE OR PAYPAL!!!!

  • Marie Original review: Dec 22, 2022. Reply

    Oh my Lord. I used the eye capsules and my eyes blew up and gave me huge bags for 6 days and now my eyes are even more wrinkled than ever. I was so angry.
    Imagine the movies star Jane Seymour they chose for their advertisement she played dr. Quinn medicine woman. Yeah she flunked out of medical school. I think it may even cause cancer. My face was like a reptile after using the face products. It’s awful and scary. I want to know if it is fda approved. The nerve of them it’s a scam and a gimmick. Then they said in small print how I’ll be billed another $350 after I payed $80. I’m telling my bank to cancel my card so they don’t sneak up on me and take my money for more products. What an unethical uncaring way to treat elderly women. I’m only 54 but I’m angry for the elderly and myself.

  • Maria Original review: Dec 05, 2022. Reply

    Judy! same here. I have been dealing with this awful company and products since May. And they are threatening me to pay for a product that I sent back and bc I don’t have my tracking number I am getting charge $173.15 this is the BIGGEST ripoff company there is!!!!!! it is all about the money CERO costumer service. I have tried to cancel this account since May and haven’t been able to. So this is it???? we are going to have to pay what they are asking for? Wee are afraid of a big company that makes their many ripping off people?? There is something else we can do!!!!!

  • Sue Original review: Nov 22, 2022. Reply

    Crepe Erase

    Do NOT buy this!!
    If bought, they immediately set up a ‘membership’ …and they start sending more of this crap and billing $$$$$ for it – without your approval!!!!

    THEN:
    1. There’s NO PLACE on their website to cancel.
    2. So, called the 24/7 ‘customer service’ phone number.
    3. Got a recording that said they couldn’t take my call.
    4. They hung up!!

    Found their live chat.
    Was told (finally) my account was cancelled.

  • Sophia Original review: Nov 15, 2022. Reply

    I had the same experience. It’s a scam, and you either have to cancel your credit card or wait till it expires which is what I did. I tried to call them and explain when I first realized I was being charged for a program I did not sign up for but they kept at it. It’s a nightmare.

  • Judy Original review: Aug 29, 2022. Reply

    I will just get my message cut off again. I have tried COUNTLESS TIMES to reach Crepe Erase to STOP ANY FUTURE ORDERS. This is nothing short of a scam. Tired old recording over and over until I am ready to SCREAM…and DO!!! It is literally IMPOSSIBLE to talk to a human being. I am getting ready to SUE if they do not cancel any future shipments. I have spent HOURS AND HOURS trying to contact them. I HATE THIS USELESS PRODUCT and I never asked for a huge shipment that would cost me a fortune. They, of course, don’t WARN you about that. STOP NOW, because I am ready to call one of the attorneys I used to work for

  • Judy Original review: Aug 29, 2022. Reply

    CUSTOMER SERVICE is laughable! I have tried UMPTEEN TIMES to call and always get a robot and end up hearing the same stupid robotic message every 15 seconds while music blasts my ear, “Someone will be with you shortly.”

  • Jeanette Original review: Aug 23, 2022. Reply

    Exactly what just happened to me. I didn’t realize this was a subscription either. Guess I shoulda done more homework on that. Now I’m out $57 toward a $171 order I don’t want. And I have to wait to receive it & then pay to have it returned. What a disreputable company! I know they haven’t shipped it because there’s no tracking available, but they say too late to cancel this shipment and I’m just gonna have to go through this hassle.

  • Terry Buffum Original review: Aug 17, 2022. Reply

    I’m not going to comment on the effectiveness of the product because I haven’t used it long enough. However, I will say that I feel the company is unethical and very sneaky. I ordered three of their products and was expecting to pay 59.95 however, I received five products for $276.74. This price was not reflected on my order so I was blindsided. Just be very careful when ordering this product. And it better be magical.

  • Ramona Ingrassia Original review: Aug 06, 2022. Reply

    I haven’t tried it but I was talking to a girlfriend about it and then she sent me this. I should keep my mouth shut until I read reviews. I’ve only used a product that helps with puffiness under eyes and it seems to do the trick but it’s not permanent. I haven’t had any reaction to it. I think you just have to face the fact that we all grow old and you just have to age gracefully and embrace it. If you can figure something out that helps you that isn’t a disappointment, share it with others. Definitely the reviews on this are terrible. Shame on Jane is right. I’m sure she doesn’t use the product.

  • Jeanette White Original review: Jul 28, 2022. Reply

    I am glad I read the reviews I knew that was a scam it’s all about the money. Can’t trust any of these skin care products they have a good speech but at the end it’s all a game.So sad ???

  • Cheryl Barnett Original review: Jul 20, 2022. Reply

    Hey Joyce. I know it has been a while since you commented but I also know that your advice is solid. Miracle Whip is good for so many beauty treatments. I was wondering if you ever had the crepey skin problem with your arms? My mom had it and we found no answer for her. I am 62 now and my crepey skin arms look like my mom’s 88 year old arms! Blood stains under the surface of the skin everywhere covering my arms. I can just barely bump into something and it looks like i was in a serious car accident by the next morning. Please tell me you have a miracle home remedy for this.

    I hope this finds you well and on your feet! Bless you.

  • Lori Original review: May 26, 2022. Reply

    Oh how I miss the OLD Crepe Erase formula. I had Deep wrinkles on my neck from tanning and after 3 months of daily use, they vanished, then after two years and being 63 and no wrinkles, Crepe erase gets rid of the formula that works and brings out a drying feeling replacement and now, the deep lines are coming back, DO NOT BUY THIS PRODUCT. The new formula SUCKS!!!!!!!!!

  • Margaret Original review: Jan 13, 2022. Reply

    I also order this product try canceling future products and still I’m getting charged. It’s impossible to cancel someone needs to report them or set up a lawsuit against these people. When a lawsuit is filed for miss representation I will be the first to sign up product not that great. Waste of consumer money

  • Tina Original review: Dec 18, 2021. Reply

    After my research on crepe erase and looking at the reviews. There are more negative than positive. Based on this, I’m not going to purchase it and I’m going to tell all of my friends and especially my Facebook family and friends(private) not to waste there money. I’ve always admired Jane Seymour and have been a great fan. I’m sure she has seen the negative reviews about her product and therefore won’t respond because the negative reviews are all true. I’m no longer a fan now and I very disappointed now. This just goes to show that you can’t trust anyone to be honest anymore.

  • Judie Scott Original review: Dec 07, 2021. Reply

    Waste of money, greasy and doesn’t work. When trying to cancel auto-ship, their high pressure tactics will ask you if there was anything at all you liked and bate you with a free sample. They’ll tell you that auto-ship is on “Hold, and six months later charge your credit card info they have on file and ship more. I had my bank reverse the charges. Awful stuff, threw it out.

  • Sue Original review: Aug 12, 2021. Reply

    Same experience. They obviously checked some box. they hit my card for $67 each month. I called and they said they would cancel my “subscription” , THEY DID NOT. They said they would send me a return label for the next shipment, THEY DID NOT. I received two more shipments and a bill for $533.5.

  • Lina Original review: Jul 06, 2021. Reply

    Exactly. I was saying that to myself as I was reading everyone’s feedback on the Crepe Erase products. I’m waiting for my order. I did research before purchasing and it definitely is suitable for me. Although I’m much younger than target audience. So there is a possibility that it would have a bigger impact on me. My skin isn’t wrinkled or crepe like, I’m just trying to find someone to keep my skin hydrated. This looks like it based on my findings. I’ll see. 🙂

  • Teya Kocinski Original review: Jun 19, 2021. Reply