The Face Shop Review



The Story Behind The Face Shop

The Face Shop is a South Korea-based skin care and cosmetics brand that was launched in 2003 as Korea’s pioneer beauty brand committed to nature. The brand’s famous tagline is ‘Natural Story’. The company grew in popularity over the years, and now has a global presence of 3,000 stores in 35 countries including USA, Canada, and the Middle East. At the end of 2009, The Face Shop was bought by LG Household & Health Care. This K-beauty brand offers many different types of products including body, bath, skin care and make-up aimed at both women and men. In this review, we’ll discuss the brand’s best selling products, key ingredients, The Face Shop reviews from real customers, and more.

What are the Best Skin Care Products of 2024?

The Top 3 The Face Shop Skin Care Products

The Face Shop skin care products include cleansers, toners, essences, creams, serums, mists, masks, eye care, sun care, and more. Below we’ll give you the details on the top 3 best selling The Face Shop skin care products.

Rice Water Bright Rich Cleansing Oil
The Face Shop Rice Water Bright Rich Cleansing Oil is one of the brand’s most popular products. It is the first step in your double cleanse routine, designed to dissolve dirt and makeup while also locking in the moisture balance, leaving skin soft and supple. A few of the key ingredients in The Face Shop cleansing oil include rice water, moringa oil and soapwort. This cleansing oil is intended for those with normal to dry skin, and it can be used with wet hands and can be easily used during showers.

Rice Water Bright Foam Cleanser
The Face Shop Rice Water Bright Foam Cleanser should be used as the second step in your cleansing routine, after the Rice Water Bright Rich Cleansing Oil. This cleanser contains several of the same key ingredients as the cleansing oil, including rice water, moringa, and soapwort.

Real Nature Face Mask
The Face Shop Real Nature Face Mask is a sheet mask that is available with many different key ingredients, including lingzhi, blueberry, lemon, kelp, snow tea tree, pomegranate, bamboo, and more. Each of the masks will provide different benefits based on the key ingredient. All masks are intended to be left on for 10 to 15 minutes. After applying The Face Shop Real Nature Face Mask, pat any remaining essence into skin.

What Are The Key The Face Shop Skin Care Ingredients?

All of The Face Shop products are made from approximately 600 natural ingredients such as flowers, grains, plants, fruits, mineral water, and oriental medicine. Since we obviously cannot discuss 600 ingredients, let’s focus on a few of the key ingredients you’ll find in The Face Shop skin care products, including rice bran oil, rice water, and moringa oil.

Rice bran oil is extracted from the bran, the hard outer layer of the grain. This oil contains several different fatty acids, primarily oleic acid (38.4%), linoleic acid (34.4%), and palmitic acid (21.5%). Oleic acid functions as a penetration enhancer, while linoleic acid and palmitic acid help to restore the skin’s barrier. A weak or damaged barrier causes the skin to lose water and may allow harmful things like irritants or bacteria to enter the skin. Therefore, by replenishing the barrier with ingredients like rice bran oil, skin will be moisturized and protected. When used in a cleanser, such as The Face Shop Rice Water Bright Rich Cleansing Oil, rice bran oil melts away makeup and dissolves impurities based on the scientific premise that “like attracts like.”

Rice is rich in vitamins, amino acids, and other nutrients that remain in the water when the rice is washed. Thus, rice water is the milky-white water obtained after rinsing rice. It is one of the most favorite traditional beauty treatments among the women in the royal court of Joseon Dynasty. Rice water is known to provide moisturizing and brightening effects when applied to the skin. However, according to Healthline, some of the components of rice water are known to lighten pigment, but no evidence exists for how effective it is. Rice water is a key ingredient in many of The Face Shop skin care products, including the popular Rice Water Bright Rich Cleansing Oil.

The final key ingredient in The Face Shop skin care products that we’d like to discuss is moringa oil, also known as “Ben oil” or “Behen oil” due to its high concentration of behenic acid, a saturated fatty acid. Behenic acid helps promote healthy skin by improving hydration and restoring the skin’s natural barrier. Moringa oil also contains plant hormones called cytokinins that help promote cellular growth and prevent destruction of skin tissues. The antioxidants found in moringa oleifera seed extract, such as vitamin C, combat free radical damage and may stimulate collagen synthesis.

Where Are The Face Shop Skin Care Products Sold?

The Face Shop Skin Care products are sold on the brand’s website, as well as several third party online retailers such as Amazon, Walmart, and more.

What is The Face Shop Return Policy?

The Face Shop return policy states that goods purchased are not returnable, refundable, or exchangeable due to change of heart. The only exceptions are if the product was damaged upon receipt due to delivery negligence, if there was a manufacturing defect, the wrong item was sent due to the brand’s mistake, or the item was lost during delivery.

Is The Face Shop Cruelty Free?

The Face Shop is not cruelty free because The Face Shop skin care products are sold in mainland China where animal testing is required by law.

The Face Shop Reviews

The Face Shop reviews are a mix of positive and negative, with some customers loving these products and others finding them to be very irritating. The product with the most reviews is The Face Shop Rice Water Bright Rich Cleansing Oil, which has received an average of 4.5 out of 5 stars after more than 5,000 customer reviews. Positive reviews for this product mention how well it moisturizes the skin while also helping to remove impurities, such as excess oil and makeup.

For example, one very positive review for The Face Shop Rice Water Bright Rich Cleansing Oil says, “I can’t believe I washed my face without an oil this whole time! And it made such a difference since the first use! I battle with oily skin with some comedonal acne on my forehead and on the side of my cheeks… and they can be very stubborn! But when I used this the first night .. wow! The next morning my acne was almost gone!! This was just the first night.. follow up with toner and a good moisturizer. So good! I believe it is the oil fighting the bacteria and excess oil on my face which is the main cause of acne. So good! I’m just amazed and this is the only thing I’ve added to my regimen for now. I will slowly be adding the other products for a full Korean regimen. I do recommend this to oily acne prone skin. I’m just amazed!!”

There aren’t many negative reviews for The Face Shop Rice Water Bright Rich Cleansing Oil, but those that we did see were mostly from customers who experienced skin irritation and negative reactions after using this product. For example, one review says, “I picked this product out because it was cheap and had rave reviews without looking at the ingredients—BIG MISTAKE. Immediately after using this my face heated up and turned bright red! The rash stayed there for a good while and it made any moisturizers I put on afterwards sting and burn. I looked at the ingredients to try to find out why I’d have a reaction, and it turns out that this product has several fragrances that can be very irritating to skin. I tried it again today to see if it would have another reaction and that’s why I’m sitting on my bed with three layers of moisturizer on my beet-red and painful face. An utter waste of money—please don’t do this to yourself.”

What Are Some Alternatives to The Face Shop?

Overall, we think The Face Shop skin care products are formulated well, and we like that the brand uses mostly naturally derived ingredients in their products, such as rice bran oil and rice water. But we want you to keep in mind that there’s nothing wrong with synthetic ingredients in skin care products. Sure, there are certain synthetic ingredients that aren’t good for your skin. But there are plenty of synthetic ingredients that are actually quite beneficial for your skin, such as peptides. Peptides are well known to provide anti-aging benefits, such as reducing fine lines and wrinkles. One of our favorite peptide serums is Formulyst’s Anti-Wrinkle Peptide Serum.

The Anti-Wrinkle Peptide Serum is a fragrance-free, anti-aging serum that combines six rejuvenating peptides into one formula. All of these peptides have a unique mechanism of action, and they work together to help reduce the appearance of fine lines and wrinkles. The peptides are combined in a base of several potent hydrating ingredients, including glycerin, Chondrus Crispus extract, and sodium hyaluronate. Ultimately, Formulyst Anti-Wrinkle Peptide Serum can help to promote skin that looks and feels smoother, stronger, and more youthful.

There’s no need to compromise when it comes to finding skincare that is effective and safe. Carrot & Stick takes a tough love approach to skincare, perfectly balancing the power of plants with cutting edge science. Not only is Carrot & Stick good for your skin, it is also good for the environment as the formulas skip harmful chemicals commonly found in skin care products.

Healthline “Does Washing Your Face With Rice Water Help Your Skin?”



Carrot & Stick

Carrot & Stick takes a tough love approach to skincare. What does this mean? It perfectly balances the power of plants with innovative science, offering the best of both worlds. Read More


The philosophy of Formulyst is long-term and effective skincare, rather than covering up any imperfections. The comprehensive line of products tackles everything from wrinkles to dark spots and dry skin. While some brands rely on unnecessary fillers and scents, Formulyst focuses on ingredients that help create results, such as vitamins, minerals and antioxidants. Read More

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