Proactiv Review: Meet leading acne skin care regimen. - The Dermatology Review

Proactiv Review: Meet leading acne skin care regimen.

Skin Care Reviews


Introducing ProactivMD. New for 2017. 

Whether you’re even remotely interested in skincare or have been dealing with acne-prone skin since adolescence, you’ve heard of the now legendary, acne fighting skincare company, Proactiv. Proactiv is a skincare company that popped up in the mid 90’s and took the home skincare treatment space. Proactive became famous with its three-step skincare system, an infomercial campaign, and a host of glowing Proactiv reviews. Over two decades later, Proactiv continues to be one of the namesake skincare brands with a new, updated acne system along with a number of supporting Proactiv products.

The Proactive Skincare System

The original Proactiv skincare system launched over 20 years ago as one of the first brands to approach acne based skincare from a prevention standpoint. The mission of the Proactiv skincare system was to not only clear acne breakouts but to actually prevent the breakouts from ever occurring. This original Proactiv skincare system took a simple three-step regimen, designed to be used twice daily, to reset the skin’s natural cycle, therefore preventing acne from ever occurring. The Proactiv skincare system would essentially kill bacteria, disrupt the acne cycle, and improve the appearance of the skin.

After many years of success, Proactiv launched Proactive+; the same promising skincare system infused with an advanced Smart Target technology. This technology works within the Proactiv + system to target the areas of the skin where acne is most likely to start and focus the concentration of medication there. The Proactiv + system works to not only treat and prevent acne, but also helps to improve the appearance of pores, even the complexion, and fade dark spots. With Proactiv +, the brand is able to go beyond your traditional skincare and acne treatment and truly help to transform the appearance, feel, and health of the skin.

What are the Best Skin Care Products of 2019?

Proactiv Skincare Products

As mentioned, the Proactiv skincare system consists of three steps. Those steps are to cleanse, treat, and repair the skin. In this Proactiv review, we’ll go through each of the steps and their products to get an in-depth look at how they work both separately, and as parts of the Proactiv skincare system.

1. CLEANSE: The first step in the Proactiv skincare system is to cleanse the skin with the Proactiv Skin Smoothing Exfoliator. The Proactiv Cleanser works to deep clean the skin and combat acne. This exfoliating Proactiv cleanser is noncomedogenic, which means it won’t clog pores, and promises to work well on all skin types. It’s formulated with the main ingredient in the Proactiv line, benzoyl peroxide. Benzoyl peroxide is used in this Proactiv cleanser (and many other acne fighting products) to combat the bacteria that causes acne. Inside this Proactiv cleanser, you’ll also find glycolic acid which is a penetrating acid that is able to get deep into pores to remove dirt, oils, and impurities from the skin. The Proactiv Skin Smooth Exfoliator also contains exfoliating beads which help to gently exfoliate the skin and remove dead skin cells. Since this Proactiv cleanser contains additives that can be particularly drying to the skin, there is the special addition of a humectant blend that helps to restore moisture.

2. TREAT: The second step in the Proactive skincare system is to treat the skin with the Proactiv Pore Targeting Treatment. This Proactiv treatment works to target pores that are prone to acne breakouts with the brand’s Smart Target Technology. It’s a noncomedogenic, lightweight, and paraben-free treatment that like the cleanser, is formulated with benzoyl peroxide to kill all acne causing bacteria. Inside of the Proactiv Pore Targeting Treatment is also a healthy dose of hydrating glycerin that works to deeply moisturize the skin. And finally, the Proactiv Pore Targeting Treatment works to combat the dryness and irritation that frequently comes along with acne breakouts and subsequent treatments.

3. REPAIR: The third step in the Proactiv skincare system is to repair the skin with the Proactiv Complexion Perfecting Hydrator. The Proactiv Complexion Perfecting Hydrator works to brighten, moisturize, condition, and the nourish the skin in one powerful formulation. You’ll find a number of natural based ingredients like brightening kojic acid and licorice extract which works to decrease hyperpigmentation. This Proactiv moisturizer is also formulated with powerful acne fighting ingredient salicylic acid. The salicylic acid works within the Proactiv moisturizer to gently exfoliate the skin and clear pores while reducing redness and oiliness. With the Proactiv moisturizer, you’re able to combat acne and improve the complexion simultaneously.

It’s worthwhile noting that Proactiv is distributed direct response company Guthy Renker, which also distributes Meaningful Beauty and Crepe Erase.

Proactiv Review

It’s no secret that Proactiv has been a major force in the skincare world. For the past two decades, Proactiv has been the go-to acne fighting regimen that people turn to. With numerous rewards under their belt, it almost goes without asking, “so does it work”? But, if you’ve ever had this question, this complete Proactiv review should be able to provide the answers you’ve been looking for. We’ll go through each product and give a Proactiv review that touches on both the positive and negative aspects of the item.

Proactiv Review of Skin Smoothing Exfoliator

The Proactiv reviews of this cleanser highlight the gentle exfoliation provided by the microbeads and the deep cleaning offered by the glycolic acid. Both of these additives within the Proactiv cleanser help to prevent acne breakouts from occurring by keeping pores clear and continuously removing dead skin cells. Other Proactiv reviews on the other side of the spectrum are less than impressed with the basic ingredients found within the cleanser. The benzoyl peroxide and other ingredients are the same that can be found in any general acne treatment. Also, the addition of silicones within the Proactiv cleanser have been the source of negative Proactiv reviews.

Proactiv Review of Pore Targeting Treatment

The Proactiv reviews of this treatment are generally more positive than the cleanser. On the whole, users are pleased with the effectiveness of this treatment along with its fast-absorbing and hydrating properties. There are a couple of Proactiv reviews that note the again, basic ingredients, but that has not taken away from the quality of the product.

Proactiv Review of Complexion Perfection Hydrator

The Proactiv reviews of this moisturizer are some of the most conflicted. Many people who have used the Proactiv moisturizer have had complaints that it isn’t very hydrating for those with very dry skin types. On the other hand, there are a number of Proactiv reviews that appreciate the ingredients found within this daily moisturizer (except for the silicone additions). For what it’s worth, this Proactiv moisturizer works for those with normal skin types.

The overall Proactiv review is that it’s a pretty solid skincare system with gentle products that work well on the skin. If you have particularly dry skin, however, this may be a bit drying. All other skin types should be able to use the Proactiv system and achieve some degree of success.

The New ProacivMD

Proactiv MD is the newest acne system created by the revolutionary skincare brand Proactiv. Similar to its predecessors, Proactiv MD is an acne skincare regimen that consists of complimentary products designed to work together to aggressively combat acne and clear blemishes. Instead of the traditional three step, three product regimen like the original Proactiv and Proactiv+ systems, Proactiv MD contains three steps, and four products including an over-the-counter FDA approved retinoid, the first in over three decades.

Proactiv MD works to fight acne at the cellular level which enables it to not only clear breakouts but prevents future acne breakouts from occurring. With the Proactiv MD acne regimen, the focus is on cleansing the skin to remove all bacteria and impurities, toning to restore balance, moisturizing to keep skin hydrated and protected, and applying the over-the-counter retinoid to effectively clear skin. With daily use, Proactiv MD promises to help clear pores, balance the complexion, and diminish the signs of redness and irritation.

The Proactiv MD Acne Essentials System

The Proactiv MD Essentials Systems consists of four products designed to be used both morning and night. The Proactiv MD acne system works best on all skin types including sensitive and acne prone. While the Proactiv MD system is specially crafted to aggressively fight acne, those with minor acne breakouts may not benefit from the system. The same goes for those with more serious acne conditions.

The first product in the Proactiv MD Essentials System is the Deep Cleansing Face Wash. This Proactiv MD cleanser works primarily to deep clean the skin and unclog the pores. Inside the Proactiv MD Deep Cleansing Wash are gentle exfoliating beads that help to remove dead skin cells. This exfoliation process allows the Proactiv MD cleanser to restore the skin’s texture and even the complexion while preparing it for the Proactiv MD adapalene retinoid. The Proactiv MD Deep Cleansing Wash is strong enough to get deep into pores helping to visibly reduce their size, but is gentle to use the recommended twice daily without causing irritation.

The second product in the Proactiv MD Essentials System is the Balancing Toner. This Proactiv MD toner works to restore balance in the skin including the pH. The Proactiv MD Balancing toner also focuses on removing any leftover dirt or impurities that may have remained after cleansing, while helping to balance oil production as well.

The third Proactiv MD acne product is the Daily Oil Control Moisturizer with SPF 30. This multitasking daily Proactiv MD moisturizer works to hydrate the skin while offering a healthy dose of sun protection with the addition of SPF 30. And even with its moisturizing properties, the Proactiv MD daily moisturizer is fast absorbing and oil-free so it doesn’t leave behind any shine or greasy feel to skin after use.

It’s the final step within the Proactiv MD Essentials System which differentiates this system from the other systems within the Proactiv family. The Proactiv MD Adapalene gel is the first over-the-counter retinoid available to consumers in the past 30 years. Proactiv MD adapalane is a retinoid that is applied on the skin to quickly and effectively clear acne breakouts. Proactiv MD adapalene also works to unclog pores to remove blackheads and whiteheads while preventing them from occurring in the future. While the focus of the Proactiv MD Adapalene gel is to clear acne, in doing so, it also helps to relieve other symptoms that accompany breakouts. The Proactiv MD adapalene gel visibly reduces redness and inflammation as well, leaving behind healthier, even toned skin.

The Proactive MD Acne Regimen

The Proactiv MD acne regimen consists of three steps every morning and evening. The great thing about the Proactiv MD system is its simplicity and ease of use taking only a few minutes of your time each day. We’ll take you through each step and which products to use including when to use the Proactiv MD adapalene gel.

This step in the Proactiv MD acne regimen should be done both in the morning when you first wake up and in the evening to wash off any makeup, dirt, or impurities that may have built up during the day. Remember the Proactiv MD daily cleanser is gently exfoliating so massaging the cleanser into skin in circular motions will help to remove dead skin while getting deep into the pores. Be sure to avoid the eyes and rinse clean.

You’ll apply the Proactiv MD toner directly after cleansing the skin. This step in the Proactiv MD system should be done twice daily as well and is best applied with a cotton ball all over the skin. Before you move onto the third step in the Proactiv MD system, it’s important to allow the toner to dry so wait a minute or two before applying the next Proactiv MD treatment.

During your morning routine, after toning you’ll follow up with the Proactiv MD daily moisturizer. As this Proactiv MD moisturizer is doubling as a sunscreen, you’ll want to apply generously as well as carry with you if you plan to be outside in the sun for extended periods of time. The Proactiv MD daily moisturizer should only be used every morning and should not be applied at night.

The Proactiv MD adapalene gel is the last step in your Proactiv MD evening routine. A little Proactiv MD adapalene gel goes a long way so you’ll only need a tiny amount to use all over your face. Remember, the Proactiv MD Adapalene is a retinoid so you want to start off conservative to ensure skin reacts well.

Proactiv MD Reviews

Proactiv MD joins a long history of success in the Proactiv family of acne solutions. And the addition of Proactiv MD Adapalene would seem to be the perfect upgrade to an already highly effective system. According to Proactiv, you may begin seeing improvements in the appearance of your skin as soon as the first week. It’s also possible to have a bit of reaction to Proactiv MD at first, but it should clear up as you continue. During the second and third weeks of use, it’s common to start feeling the effects of the Proactiv MD adapalene gel. This is generally where Proactiv MD reviews mention dry and uncomfortable skin which is common when introducing a retinoid. Keep skin hydrated and this will past by the fourth week of using the Proactiv MD system. By weeks five and six, the results of Proactiv MD should be clear. You should see a reduction in acne and start experiencing clearer skin. Many Proactiv MD reviews agree that skin begins to look better at this stage, however, it’s important to realize that this is only the beginning. In order for the skin to remain clear, you must continue to use the Proactiv MD system after the initial six weeks.

When it comes to consumer Proactiv MD reviews, it’s interesting to note that they are extremely varied. The Proactiv MD system seems to be one of those products where results vary from person to person and could even be heavily dependent on personal preference. For those who have enjoyed the system, common Proactiv MD reviews particularly love the cleanser and toner in this system. These Proactiv MD reviews also credit the Proactiv MD adapalene for helping to clear skin in as little as two weeks. Other Proactiv MD reviews, however, from people who have been less than pleased tend to go one of two ways. Either the Proactiv MD reviews are that there is virtually no difference between this system and the others or, that one of the previous systems are more preferable. Overall, it’s safe to say that the Proactiv MD system has promise and is a great addition to the Proactive family but, it’s definitely one that you’ll have to try for yourself.

The Best Skin Care Lines

Take a look at the very best skin care products of 2019:

The philosophy of Formulyst is long-term and effective skincare, rather than covering up any imperfections. The comprehensive line of products tackles everything from wrinkles to dark spots and dry skin. While some brands rely on unnecessary fillers and scents, Formulyst focuses on ingredients that help create results, such as vitamins, minerals and antioxidants. 

Advanced Dermatology
The Advanced Dermatology skin care regimen addresses the most pressing aging concerns. It can be used by men and women in their 20s, 30s, 40s, 50s, 60s and beyond

  • Hannah 05.18.17 Reply

    I HIGHY recommend Proactive.It works great for me. Most of you guys are probably allergic to it or something. Or you’re not using it right. I’ve been using it for 2 years and it leaves my face smooth and soft. When I first started using it burned the first couple of times I used it, but after I used it for a while, I guess my face got….use to it. I works wonderfully. But if u don’t use it twice a day, you’re face will break out more. But just be sure to use it twice a day that’s all.

  • Megan 03.23.17 Reply

    I’ve been on proactive for 2 years now I’ve used it everyday it helped me out so much it made me so happy to finally see something work but later on down the road I could tell it stop working but I still used it .. plus I noticed my skin was so dry and was peeling but I stopped worrying about and one day I went to go get my upper lip waxed for the first time and I was scared because I read about how if you use proactive it can cause skin pigmentation and can make the face a lot w orser then you think the proactive is stripping away every layer of skin on your face she was straight up with me because I was scared usually wax salons don’t care and just wax it anyways …learned that before I went to The wax salon got my eyebrows done the day before and notice there was little brown dots from where the hairs was and I started freaking out the lady said that was normal so the next day I went to wax salon and the lady was straight up with me when I showed her my eyebrows she was like sweety I don’t think you need to do this it will make it worser she told me to come back in 6 months because that’s how long it takes proactive to get out of you blood another thing I didn’t know ☹☹☹☹ so before you start using something read into it please I don’t won’t nobody else to go threw what I have to

  • siddhesh 02.25.17 Reply

    Hello everyone, i had acne when i was about 18-23, well
    1) Acne is of different grades 1,2,3,4 it depends on the severity of your acne, grade 1 can be cured with over the counter creams having benzyol peroxide 0.5% to 2.5% or salicylic acid creams.
    2) If the amount of amount is more and you use the creams it will dry up, cause redness, it flakes out and becomes a mess.
    3) Every acne cream has benzyol peroxide % just check the description at the back.
    4)If you have Acne grade 2 or above i recommend you visit a dermatologist thats what i did, guys acne takes about 2-4 years to vanish off completely well it depends on your body type.
    5) YOur doctor will prescribe you with oral medications such as vitamins to repair your skin and creams containing Benzyol peroxide or salycyclic acid or clyndamycin gel ( its mostly for minor acne).
    6) The doctor will try all the creams on your skin its basically a trial and error in a span of 6 months (approx) but mostly Benzyol peroxide does the work but it makes you look horrible because of the redness and the flaking.
    7)Well it is a gradual process don’t expect the results in a month or 2 , i say it will surely take 6 month for about 10-15%reduction of your acne.
    8)Get proper sleep.
    9)Ok once your acne reduces make sure you dont stop the treatment , the doctor will stop your oral meds but he will ask you to continue with the creams but they would be of low power may be 2.5% BENZ application once a day for 15-20 minutes and wash it off.
    10) never prick you acne it results in scars, you may feel the white seed will pop out but at times it doesnt and leaves with a bad ass pit on our skin which takes years to heal .
    11)Well i never used pro active but its better to consult a derma AGAIN it will take a year atleast to be free of acne on continious use of acne preventing meds, well 90% of the times the acne is meant to go even without medications as well but they will surely leave you will a bad skin appearence full of pits and big pores, medication just prevents these things.
    12) once your acne subsides the doctor will ask you for derma roller so smoothen you skin about 6-7 sitting is good for low depth of scars and pits, it really works but even after this i was having break outs but i never stopped the creams its a hell of a ride but have patience, i still get break out like 2-3 in 2-3 months but i dont use any creams any more.
    13)Most of them will go to the doc and expect for miracles well it doesnt happen that way it SURELY takes one year and there is after care like derma roller treatment.
    14) Pro active is only for grade 1 acne , the Compounds are not really concentrated and well there are no oral meds with it so it is very difficult for the bacteria to die of internally it will eventually come back.
    15) IF you have severe acne the scars do not go off completely it leave about 5% scars but they are not really visible.
    16) I hope this benefited someone
    Be patient and dont give up 🙂

  • Jessie Taylor 08.28.16 Reply

    I’ve been using Proactiv+ for a little over 3 years now. Worked great with managing my acne. However, I noticed right around the 3 year marker, I gradually started breaking out more. Now, almost 6 months later, my skin looks the worst it’s ever looked. I’ve lost my faith in this product unfortunately. Everyone’s skin is different. Acne also varies for each person too. But for me, it has stopped working.

  • chantel 08.24.16 Reply

    hi usually I get on well with proactiv but I used the facemask last night and ive seen the adverts saying you can leave it on over night and your skin will be practically clear in the morning once washed off so I did just that but I woke up early hours of the morning with a horrible sensation and the facemask has literally left my face burnt and scabby and peeling off my skin so now at work with a bright red tight sore face … not impressed 🙁

  • Shay 08.06.16 Reply

    I have been dealing with acne for over 15 years cycstic acne I purchased every product on the market that I could possibly find and absolutely nothing work most of it made my face ten times worse or burnt my skin because I also am fair complected and have very sensitive skin about five months ago I decided to finally give in and try proactiv and it has work amazing , I recommend this to anyone , I haven’t had and cysts on my face since I have began the treatment , this really is a wonderful product for anyone that has fair sensitive skin and bad acne this is the product for you but do not use proactiv+ it will cause a reaction o would just stick with the proactiv (original ) thanks so much too these two doctors , I don’t feel so self concious about my face anymore 🙂

  • Tazmin 06.26.16 Reply

    Using salicylic acid on the skin every morning and night along with exfoliating and a peroxide will cause premature aging, the illusion of larger pores due to dryness, dryness and your skin will have a fit the moment you stop using that whole cocktail.
    I’ve watched too many people go through all of those harsh effects to support proactiv.

    Just a side note: exposing your skin to high amounts of acids puts you at risk for skin cancer. So if you choose to use this product, carry a facial sunscreen and be diligent. Skin cancer isn’t a good look.

  • Megan Samuel Daigle 04.06.16 Reply

    The same thing happend with me , my face was Burning!! And itchy and swollen and verrrry RED! And for the people that say , ” its the medicine working ” thats Bull ! Because it stayed red an itchy an swollen for about 3-4 days and then it went VERRRY dry ! Like sand paper dry and that stayed like that , for about a week an a half . Ive had a VERY bad experience with this . Oh and btw , it wasnt just once , i thought maybe it was something else that did it , so about 3 months after , i decided to get the nerve to try it again , an sure enough , it happened again ! Just not as bad as the first time . But none the less , it was still pretty bad considering, proactiv shouldnt be doing that to your skin !!!

  • Kate 02.20.16 Reply

    I sold Proactiv in my early 20’s at a kiosk in the mall. We were told to wash the product off with a water bottle and tissues as soon as customers left because so many employees were getting chemical burns on both hands. If you showed up to a shift with visible skin irritations, even minor hormonal acne, they’d send you home. I never received any form of bonus or commission for selling the product, just my hourly rate, which wasn’t bad for sitting pretty in a chair for most of the day. We sold the kit and told customers not to buy just one part because the products wouldn’t work alone. However, step 1 and 2 were different forms of the same amount of peroxide (2.5%). It was a joke among the employees that we were selling bleach because Proactiv does for the skin what bleach does for the hair – It strips it of everything. They started pushing the cleansing brush in hopes that people wouldn’t notice the stripping effects as quickly.

  • Morgan 02.16.16 Reply

    I have just started Proactiv about two days ago and it burns, just a bit. My acne has weighed down how i see and think of myself for at least two years and I’m ONLY 13!!! Ive done so much research and it comes to show that Proactive is one pf the best choices until I can go to the dermatologist. My heart is really set on hoping this works because I’m really tired of crying about how red and bumpy face is, everywhere. It’s even worse because I have it on my back and chest as well. As of the time I got Proactive (a few days before i started proactive) I started to notice my acne start to spread down my neck. ACNE IS A CONSTANT BATTLE!!! I just hope Proactive works because even my mom gets torn up over how sad I get.

  • kels 02.11.16 Reply

    Don’t say it’s false advertising cause it’s not, your skin changes every so often so of course it won’t react the same to products you used to love. I love Proactiv and it works on me,but I know it doesn’t work on everyone. That’s just common sense.

  • jasoyo 12.12.15 Reply

    I’ve been using Proactiv for about 5 months now and I have seen a difference since. I started getting cystic acne around May 2015 and I tried sooooo many different products like, Murad & other prescriptions from my doctor which didn’t really help. So, I decided to try Proactiv+ after doing a lot of research on the product. Now my skin has cleared up a bit, but I still get occasional cystic bumps and the product hasn’t seem to help my large pores. I usually never write reviews, but I’m hoping this does help someone because having acne is very annoying to deal with. So overall, I guess I would recommend this product since its the best I’ve tried yet, but I’ll probably be looking for a new regimen to try, maybe the products.

  • Erica 07.03.15 Reply

    I had the same problem and that was with proactiv+. It was good the first time I used it but after like the 3rd time it started to burn/sting and turned my face red (it looked like my face was legitimately sunburned). I had to stop using it. which was a shame because it really started to clear up the breakouts I had been getting, it just burned too bad. I switched to a set from Mary Kay and so far it’s much better and feels better on my skin.

  • country boy 06.15.15 Reply

    I dont know if its working but i put rubbing alchol on it and it works every day and night

  • Jennifer 05.25.15 Reply

    Anyone experiencing the burning, that’s the medication and that’s how you know it’s getting into your skin. For dryness I recommend the hydrator. It’s a moisturizer and a big issue is people don’t realize you absolutely moisturizer after washing your face, prevents dryness and therefor helps for future breakouts. Dryness will lead to more breakouts.

  • Jen 03.19.15 Reply

    I have had the same reaction with other face washes. My face gets red and inflamed and it itches like crazy! I have found that it is a reaction to the benzoyl peroxide in th product.

  • katie 03.03.15 Reply

    I Have been using proactiv for a couple years. I never had acne as a teenager but started getting bad breakouts around 22.
    I found nothing worked for me except proactiv. I only use it once a day because it does dry out the skin but I find if I use it everyday consistently it really keeps my acne at bay unless I am on my period. I just got an order of the new proactiv+ and I am nervous they have changed their product to much and it wont work for my skin anymore..But other then that I think Proactiv is a good product if you use it properly and consistently.

  • Tamara 02.26.15 Reply

    So a week ago I told you guys about my experience with Proactiv+. I email their site about what I’m doing wrong (I email them twice – no respond). It as been a month now that I used this product. I regret buying it at the kiosk. Last year, Proactiv Solution work wonders on my skin and I was a loyal customer to them. So last month, I bought the same product and it didn’t work at all. I don’t get it. I decided to try Proactiv+ and now I’ve been wasting all money on this brand. It’s nothing but false advertising.

    Even if I do decided to return the product 60 days guaranteed at the kiosk, they wouldn’t give me the entire money for some excuses. I think it’s nothing but a scam. Why, because I hardly see the commercial on TV due to all these complaints.

  • Tamara 02.18.15 Reply

    I’ve started using Proactiv+ for three weeks now. Nothing is happening, though. They say that your face will clear up in about a month or 2 along with the Dark Spot Corrector, so I’m hoping it will clear up all about now, because right now my face isn’t looking so good (it doesn’t have any rashes or irritation, just doesn’t clear up the acne spots) . I went on YouTube channels to see the results people are having with clear skin, and they too say it takes weeks to clear up as long you continue using it.

  • thebigsister 02.12.15 Reply

    I’m that big ticked off big sister that my brother used Proactive and broke out worse than ever! It was like a serious reaction. I don’t know how many others have that but I wouldn’t recommend it. Plus the dumb system. I personally have oily skin and large pores and have trouble with acne from time to time too. But not enough to really complain…Until someone handed me a bottle of something that was natural and money back guarantee for sure. I will never use anything else…not to mention simple so I want to share it just like you will too once you try it one time. My brothers skin is not only healed up but the scar tissue from previous problems is less visible. You have got to check this out.

  • Angela 02.01.15 Reply

    i used X-out by proactiv only one time and literately burned and blistered my face and parts of my body. i followed the directions but only left the product on for less than a minute before i washed it off due to the extreme burning. in some places i had 2nd degree burns. it had covered me face and very painful. even my lips were swollen with blisters in my mouth caused from an allergic reaction. its been a week since i used the product and it has not been a speedy recovery, i still have a long road ahead….

  • Susan 01.26.15 Reply

    I completely agree! They have zero customer service response and yes, they make you jump through hoops to get a refund and then lie on the phone. You do all the work to get a refund, they drag their feet

  • Anonymous 01.12.15 Reply

    I suffered with extremely bad “snout acne” about 15 years ago but I had to buy it from the USA as it wasn’t available in the UK at the time………it was so bad that I wouldn’t go out and after using the original Proactiv for approx 4 months my acne was completely clear……I am now in my late 30’s and it has NEVER I repeat NEVER come back. I now have clear normal/combination skin and I have the occasional monthly breakout but nothing anywhere in the same league as I had before. I cannot recommend Proactiv enough as it changed my life.

  • Meg1234 01.10.15 Reply

    BEWARE! Proactive Plus made my skin much worse and bleached my sheets. And the company has the WORST CUSTOMER SERVICE ever and I ended up having to dispute the charge with my credit card company. DO NOT GIVE YOUR BUSINESS TO THIS DISHONEST COMPANY.

    Proactive Plus advertises a 60-day money back guarantee. When I called for a refund, the agent gave me another phone number to call. I tried it several times and nobody ever picked up or returned my messages. I called the main line again, and the agent gave me the phone number for their “Escalation Department.” I left a message there too and nobody ever called me back. They advertise the 60-day money back guarantee in commercials and on their website, but make it impossible to get a refund.

  • Stacey 12.09.14 Reply

    Do not waste your money on this system, it does not work, i have been using religiously for 2 months and have seen NO improvement, if anything, it has made my scars/blemishes worse> take much longer to heal.
    Beyond the product not working, their customer service is HORRIBLE, I have had to call 3 times to get my account cancelled and called an additional 3 times just to get my refunds. very disappointed.

  • Katarina 11.09.14 Reply

    I’ve been using proactiv plus for a few weeks now and I’ve seen and felt the difference. I’ve been suffering with acne for over a year now, mostly small bumps around my mouth and forehead, linked to hormones. Ive tried every product out there. I’ve evdn been to the dermotologist which prescribed me antibiotics. It worked great, but came back once I stopped my prescription. People need to understand that acne is hormonal, and using any product will not banish your acne forever. If you’re acne prone due to hormones, you will break out. These products are made to fight acne, not cute it. Obviously you’re going to get acne again once you stop an effective product. My suggestion is to stick to something that works, and get blood tests done to test your hormone levels and see where you’re at.

  • anonymous 11.02.14 Reply

    I use the old Proactiv, it worked, then stopped my skin got worse. Then I tried the new Proactiv Plus, my skin reacted horribly to it. I am back on the old Proactiv, however my skin is not responding as well. I am off to my dermatologist and asking for a second round of Accutane, I am done with this nonsense.

  • Tricia 09.23.14 Reply

    But, have you noticed the huge price increase at the kiosks- it costs $20 more by me.

  • Irise 09.21.14 Reply

    I subscribe to ProActiv, and it dosen’t help me. At all. I have oily skin, too. So, I tried the Citrus Clear products and I didn’t expect any results. After just one week of using Citrus Clear products, my skin has cleared up noticeably.

  • KJ 09.05.14 Reply

    I totally agree. I used it for 10 plus years I quit for a few months and my skin is the worse I’ve ever seen. I tried to go back to the three step process and it now yields no results. I’m going to try proactive plus. Wish me luck!

  • Ankita 09.03.14 Reply

    I have bought proactiv one time.when I use my face become acne free no any dark spots &looking more young.but next time I can not purchase it because it is so costly.I request please make it’s
    price some low please I request &I LOVE PROACTIV

  • Danny 08.31.14 Reply

    Proactiv plus worked wonders for my skin from the first use my skin already felt so much smoother and by the next morning you can already see the acne subsiding , after a few months my acne completely disappeared! I always suffered with a moderate to severe case of acne so I’ve tried every thing before and this was the only thing that worked. It cleared my acne and left my skin really smooth, I stopped using it after a few months because it started to bleach my eyebrows and tips of my hair. Also because it’s pretty costly, almost a hundred bucks a month, I’m happy now as I no longer have acne and when I do it’s only one or two pimples at a time so I don’t really worry about acne as much as I used to

  • mohini 08.25.14 Reply

    is this stuff really works? i am also suffering from same situation….. please help me. i need ur advise n tell me where can i get this proactiv kit?

  • Kirb 08.24.14 Reply

    I’ve been using it for 15 years, as a cystic acne sufferer I was at my whits end when acutane cause me serious depression and I had to discontinue so I ordered the kit and have not regretted it. I’ve tried to stop a few times but my cystic acne takes over again.
    All in all I say it’s as inexpensive as anything else you will try! So I say just try it, I will say that a healthy diet and excercise helps but in most cases is not the cure.
    Good luck

  • Myles 08.14.14 Reply

    I used Proactiv+ for about 6 months and I was very dissatisfied. I followed the directions exactly; spoke with multiple Proactiv “doctors”; tried reducing and changing the Step system as suggested by these reps; tried additional supplemental Proactiv products they sent to me; and in the end, my before and after pictures looked the same. This on top of the stress dealing with automatic payments was not worth it. My acne always remained. Before the Plus acne system, I tried the old system and that yielded no results. I had a very frustrating experience with Proactiv and would not recommend it without speaking to a doctor or dermotologist. Maybe for some people it works but for me, it did nothing. I’d honestly try a more natural approach with experimenting with your diet to see if any foods trigger your acne, exercise, and try to reduce sources of stress. After that and washing your face with warm, minimally soapy water, your skin will begin to look healthier. Laying off the sweets helps me for example and, even if it doesn’t help everyone, it would do more good for you than bad to try. Although these things don’t cure acne, it has definitely helped me reduce and manage my acne by a lot and now, I am much more comfortable in my own skin.

  • Jessica 08.01.14 Reply

    Used proactiv in the past and it cleared my skin fairly decent. After not being able to afford it, my acne came back within a year of not using it. Finally I ordered the new proactiv plus and have been using it for about a week now. I am completely amazed! In that little time my acne is completely cleared up. At first it made my skin surface acne much worse and made them red. But it was only like that for about 3 days. Now my skin is almost blemish free again and SUPER SOFT! I’ve never had such soft and clear skin as I did with the original proactiv. I recommend proactiv plus for anyone suffering surface acne (Tiny bumps on your skin that come to the surface but not like a pimple) So happy with my purchase! I also recommend buying on ebay you can find it cheaper!

  • Emily 07.28.14 Reply

    Proactive has worked well for me but the customer service is enough to make me want to just suffer with the acne rather than the stress of dealing with customer service agents who clearly got hit in the head a few times when they were young. If you order online be prepared to get sent (and charged for) plenty of packages you never ordered and a reoccurring order you cannot cancel without canceling your whole account. Basically do not buy proactive unless you don’t mind seeing unexpected and outrageous charges on your credit card.

  • Katelyn B. 07.25.14 Reply

    I used Proactiv every day and night diligently a few years ago. I was always getting compliments on how flawless my skin was, and it was flawless, no oil, pimples, whiteheads, or blackheads. Unfortunately, I was unable to continue paying for it when I moved out and started paying for my own bills and groceries. Oh, to be young again. It wasn’t until a friend of mine, who used Proactiv but had more than she could use before expiration, gave me some. I was elated! I was jumping for joy because my skin hasn’t been as gorgeous since I stopped using Proactiv. I promptly went home and started my old regimen back up. I washed my face while I showered, applied the toner and lotion after drying off and went to bed. When I woke up the next morning my face felt like I had laid directly under the sun in Hell and itched like I had Poison Ivy leaves wiped all over, not to mention, I was swollen like a hamster with cheeks full of goodies. I went to look in the mirror to see what was going on and, much to my dismay; my face was covered in ugly red blotches and hives. It. Was. Awful. Terrible, really. Mind you, this was in the heat of the summer, and we were outside doing activities in the sun. I couldn’t go outside for over a week and a half! I wasn’t embarrassed to be seen since I was among good friends, but my skin just wouldn’t allow it. It was far too painful, so I spent that time indoors on beautiful days while everyone else enjoyed summertime. Needless to say, I tossed it except the toner, lotion and refining mask. Those I had no allergic reaction to, it was just the cleanser.
    I suspect that Proactiv changed their formula for their cleanser and I’m hoping that I may be able to get the old formula they used instead when I attempt a reorder. Since I had such great results from the product I used years ago, maybe I can rejuvenate my face. I’d like nothing more than to continue my business with Proactiv, but if they don’t offer the previous formula then I suppose I will have to move on with my life and find something my sensitive skin isn’t going to react to.

  • Francis 07.20.14 Reply

    Proactiv is not a good product as it only works temporarily. The moment you discontinue using it, the acne comes right back. If you’re looking to permanently get rid of acne like i was three years ago, go to a dermatologist. Dermatologists prescribe products that get rid of acne permanently. For me, it was Epiduo. I used proactiv for two years and the acne would come back after i stopped using. After using Epiduo for a month and a half, i havent had acne resurface in almost a year and a half

  • Kelly 06.28.14 Reply

    Can an EXPERT dermatologist just tell me if proactiv is worth it or not? Too many mixed reviews it’s hard to really form a clear choice! Thanks!

  • Gene 06.22.14 Reply

    Im on my 3rd week of proactive, and im also having breakouts much worse than before. Im losing hope so i tried to search for reviews if breakouts are normal, and ive read yours. I really hope this works for me as it worked for you. Now i know that im not the only one experiencing this. Thanks

  • Gene 06.22.14 Reply

    Im from the philippines and it happened to me too. I got two products billed to me when they sent me the email. I acted as soon as ive received the email before they get the chance to ship it. But the good thing is theyve attended to my request of cancelling the other “additional” set. And i made may mode of payment to COD, so i can refuse easily if they send me some shit i didnt order. 🙂 mayve thats some strategy they have there.

  • Gene 06.22.14 Reply

    I was afraid of that, so i ordered mine by COD…

  • Sandy 06.14.14 Reply

    I don’t have a history of having much acne at all. I had whiteheads on both sides of my cheeks that I of course picked at, but only once and then it just wouldn’t seem to go away so I decided to start using Proactiv + and have been on it for about a week now. When I first started using it, I broke out even more and there were whiteheads and irritation around my pimples even more so then before. I was hopeless. I’ve been using it as instructed, both in the morning and at night. I try to let my face breathe but during the day. But I do use makeup that is on all day sometimes, so I have now changed my foundation to a oilfree and a noncomodogenic type (Laura Mercier Silk). After a week, the clusters of pimples on my one cheek have started to dry up and are not huge bumps. The other side of my cheek seems to need some time. I’ve never had “breakouts” so this is all new to me. I chatted with one the the proactiv “experts” and as I was awaiting, she said it was normal to start breaking out in the beginning. That it is all the dirt and oil coming out of your pores. This makes me feel better, because little ones are just popping up out of nowhere..This is hopefully a sign that the Proactiv + is working deep under my skin to get rid of preexisting hidden acne. Overall I was very unhappy about this past week. I’ve never had scarring like this, so I hope that over time it will go away. Today (after 11 days) is the first day I’ve really noticed results. My forehead is super soft, my t zone is as well, much smoother than ever! I’d like to hear if anyone has had similar experiences. How long did it take for your acne to clear up? Do you have a favorite Proactiv Plus product? Thanks!

  • Stella 06.14.14 Reply

    I was given a supply of Proactive Solution Products from my mother in Scandinavia. The instructions were in Swedish and I was not sufficiently fluent in the language to be certain of what to expect but I assumed it was a general product and only later realised it was designed for acne prone skin – which I don’t actually suffer from. However, after using it for just a few days my skin really improved, feeling incredibly soft and looking fresh and glowing. I will certainly continue to use it especially as it has hydrated my skin and the few lines I had diminished in a way I had not thought possible before – really a bonus!

  • Patrick 05.29.14 Reply

    I started breaking out just 4 months ago, and after 2 months of no improvement, i finally decided to resort to proactiv plus system. Immediately after using their product, i started to notice my skin was getting worse. i called them after a month of using and they gave me the “it makes it worse before it really gets better” talk. The lady told me to wait another two weeks and it will get better. I listened to her and my skin is now worse than it ever was. I called again but every time i mentioned that their products weren’t working for me and that i wanted to cancel my subscription, they quickly gave excuses like their system just got “shut down” or their computer was “acting up” and that i should try calling back in 10 minutes. After the first few calls of that, i finally got someone who actually had a working computer and managed to cancel my subscription. But i couldn’t return their products because i missed their 60 day return policy by a day. I just wasted over $200 worth of products that did nothing for me. I recommend seeing a professional first before wasting your money on this. And if the professional suggest to try proactiv, then see another professional.

  • Karen Duff 05.03.14 Reply

    Proactiv worked for people I know, But I think it really all depends on the user!

  • sara 04.26.14 Reply

    just order it through e bay, no hassles no monthly membership, order when you want it as much or as little as you want

  • Jenna 04.25.14 Reply

    Did you got your money back?

  • Cheryl 04.22.14 Reply

    Hi Angie,
    I read your post about trying the new proactiv plus and I’m wondering if its still working for you? I was intrigued by your post because I’ve been a proactiv user for almost 7 years with great results. Recently, however, I really wanted to try getting “off” of it because of the benzoyl peroxide and my skin starting to age-I’m 36. I’ve been using other products for 4 weeks now and my skin looks terrible. I realize I’m going to have to go back to proactiv but am thinking of trying the new one. Thanks for any help on the issue!

  • Deasia Johnathan 04.18.14 Reply

    It really all depends on the user. I know many people that swear by it, and then others that searched for years and tried proactive, but it didnt work.

  • Logan 04.09.14 Reply

    If you’ve got acne go to a dermatologist for proper treatment. I’m cynical of any product that is hawked on late night TV because 99% percent of the time it’s an inferior product! Also, why would anyone want to pay so much money for an over the counter product like Proactive when the main active ingredients (benzoyl peroxide) are what you get in Oxy 10,etc? Please don’t fall prey to these monumental claims strewn about in TV ads. People need to be extremely skeptical of advertised claims. There’s a plethora of crooks and liars out there just hoping you’ll succumb to your emotions and buy their junk. If it sounds too good to be true then for certain it is.

  • Andrea 04.02.14 Reply

    I bough Proactiv on their website a week or so ago paying with PayPal.

    When you buy your first set they WILL SIGN YOU UP FOR MONTHLY PAYMENTS AND SUPPLIES without asking (or maybe they do in 8pt font in the disclaimer or something). If you don’t pay attention they’ll charge you 100 dollars without asking 1 month from when you buy your first set to send you the biggest set they have without consent.

    On top of that I was personally billed twice on my PayPal, they refused to acknowledge it, the lady at customer care was utterly useless, didn’t know what PayPal was and basically laughed at me.

    I had to resort to opening a case on PayPal, prove I only bought one to get my 45$ dollars back.


  • Mishia 03.30.14 Reply

    I ordered Proactive Plus a couple of months ago due to suffering from hormonal acne, at age 41. I did not have cystic acne but a lot of random, spread out acne, as well as clogged pores, blackheads, and if I’m outside doing yard work, whiteheads. Once I started Proactive Plus, after a couple of weeks of mild break outs, my face is clear, even, and smooth. I also have vitiligo (loss of pigment-very white patches) on my face and combined with dark spots from sun damage, a very uneven complexion. Proactive plus is doing wonders for the dark patches and my skin is now close to the same color as my vitiligo and looks more even! I also purchased a PMD which I use once a week, if that, and my skin feels so soft with very few outbreaks! I ordered on the phone and specifically told the rep I wanted JUST the one kit (for $59.99 vs $29.99 if I joined their “club”) and the rep did try to convince me to join but I kept saying no (at least 4 times which is very argumentative on his behalf). After I got my first bill I discovered he “joined” me anyways. I love this line and love my clear skin, but Proactive really needs to stop being so aggressive and work on their customer service! I’m not sure how these reps were trained but for someone who makes a great product, your customer service will lose you customers and make you look less reputable. They must offer one heck of an incentive to their reps to have so many cases of reps lying to customers, mistreating them, refusing to cancel or refund…Imagine, people preferring a vending machine to get their Proactive or canceling altogether just because Proactive chose to hire rude liars. Seriously, this is a great product but they need to retrain their entire staff to be more honest and courteous. If I start seeing things on my credit card statement that shouldn’t be there, they will also lose me as a customer and the Better Business Bureau will get a call. Great product or not, if their staff can’t treat me with respect and they feel the need to sneak stuff on my bill, well perhaps they don’t care about helping their customers after all. I got a great product that really works but theirstaff is making their product and it’s wonderful results less appealing.

  • verla 03.23.14 Reply

    It kills me how on the commercial s they show peoples face with one or two little pimples on their face. I do see clusters on some of them. I do also feel sorry for anyone with this disease. I on the other hand have all over
    body acne. Face chest back inner thighs on top and under my breasts and sometimes on my stomach area. The proactive did nothing for me what so ever. It was like using plain water. If it works for other that s great but not for me.

  • Kristy 03.09.14 Reply

    I have a gold allergy and very sensitive skin..does pro active contain gold by products and/or thimerasol?

  • Ashley 03.05.14 Reply

    I hate it! i went from proactive extra strength to the new one and my face looks even worse. If u give me your email i could send you pictures. Its terrible. Its softer on the skin but thats it.

  • Elizabeth 03.04.14 Reply

    This is such a waste of money. i have had issues of acne on my skin,even though i have tried few many (both home made as well chemicals), none of them worked for me. this is the worst piece of **** i ever used. such a waste of money. when we first use it, we may not have any idea as what this product is gonna do on my skin. In the beginning, when i applied it, my pimples started drying up, resulting into redness as well falky sking. my skin became hell lotta dry and what makes me sad is the terrible gutters and scras it left on my skin. i have even tried the whitening cream from the. Please dont use it. benzoyl peroxide is just a temporary relief. it wont do anything good on your skin. just dont use it. you will get benzoyl peroxcide foir just rs 50. so why u wanna buy this bullshit for more than yu can afford.
    just APPLY SOME LEMON JUICE along with few drops of cucumber and leave it overnight

  • Shanoah 03.02.14 Reply

    My mom bought me proactiv plus the other day,I’ve been using it for two days now,and I have to say this actually works…..but my skin feels like its on fire,it’s constantly burning and I have like red cheeks now.but any things better than acne I guess…will this burning sensation quit?

  • Diana 02.27.14 Reply


  • Diana 02.27.14 Reply

    I am a 39 year old Caucasian female. I have suffered with acne since I was 14 years old. My skin was always oily no matter what products I used on my skin. Everything made me break out. I have large pores also. I had the huge cystic acne. They weren’t necessarily red but they hurt really bad! In my mid thirties my acne change. Instead of the cystic acne I had the teeny tiny small acne on my forehead and the sides of my face close to my jaw. I have tried every product out there. I’ve been to the dermatologist and used all the creams and medications. I had scars from my acne as well. I had tried Pro Active at some point over the years but it didn’t work well for me. But 3 weeks ago I saw a commercial about Pro Active Plus. I decided to give it a try. I received my kit in the mail about 8 days later. I started using it right away. The face wash is like a scrub. It’s a great exfoliator and really makes my skin super soft! The second step is a great acne cream that does not dry out my skin. The third step is a wonderful moisturizer. It took me years to realize that you NEED moisturizer even if you have acne! Three times a week I use the face mask that came with my kit. I’ve been using Proactive Plus for about two weeks now. I cannot believe the difference in my skin!!! I’ve had people ask me what I’m doing differently because they want their skin to look like mine! No one has ever said that to me!!!! It’s been so hard to find a product that works for adult acne but this truly works. You don’t have to suffer from acne as an adult. I urge you to give it a try if your hesitating!!! My pores are smaller, my skin is not oily hardly at all and my skin looks brighter and 100% clearer!!

  • Illiana 02.27.14 Reply

    I’ve experimented with dozens of different acne products – and the only ones that worked were the Citrus Clear Control Acne Kit. It’s cheaper than Pro-active and less harsh on the skin. The Citrus Clear Moisturizer can sometimes flake a little.

    I would also recommend using Citrus Clear for at least two weeks in order to see results. I definitely noticed a difference if I forgot to use the cleanser before going to bed so make sure you use it twice a day!!
    I also love that you only need a tiny bit of each product to cover your whole face!

  • Abby 02.26.14 Reply

    I’ve been using proactiv for a year and a half now and I love it. But recently I think proactiv has been changing the color of my skin and its worrying me. I’m not too sure if I should switch to proactiv+ to make this problem go away.

  • Me 02.21.14 Reply

    So I have a question… Do they send you a 90 day supply every Month or does it come every 3 months? 34.95 for 3 months doesn’t sound that expensive? I just want to make sure they’re not going to send me too much that I won’t be able to use if it comes every month?

  • Ashley 01.30.14 Reply

    I started using Proactiv in November 2012. I’ve battled acne all my life. I could not tell you one time where I didn’t have at least one pimple on my face. The worst part is that I would get cystic acne. Those giant under the skin cysts that you could do nothing about. And forget about hiding those things. They’re too big! Anyway, Proactiv has been nothing but amazing for me. Warning- it is really drying at first. Almost to where you want to discontinue use. But don’t! Your skin will adapt. Not saying my face isn’t dry from time to time. But it sure as hell beats acne. I now can go without makeup. Never did that before. If I do get a pimple, it’s so small and lasts maybe a day. The secret is the lotion. If you feel something coming on, rub a little of the lotion on the spot throughout the day. I just now started the Proactiv Plus and can tell that my skin is less dry and softer. Hopefully the acne stays away. But so far so good. Oh and one more thing- you can’t stop Proactiv and expect your acne not to come back. If you have skin issues, it’s mainly hormonal. The Proactiv helps manage it. Just like diets- you stop, you gain the weight back. Sorry for the novel but Proactiv had changed my life so much I had to share. It’s worth the try!

  • Angie 01.26.14 Reply

    I bought the proactive plus today after very good results with the regular version. Holy cow my skin is so soft!!! My kiddie kissed me on the cheek and was like ‘mom your skin is soft, what did you do?” It’s very pricey but at 36 I have acne worse than when I was a teen. I go to my mall kiosk, I always have, safe, effective, easy. I don’t like doing auto refill anything after bare minerals. We will see if its as effective but I love the soft skin and it not being greasy.

  • Bobby 01.08.14 Reply

    This review is from: Proactiv Solution 3 Step System Kit, 2 Month Supply (Health and Beauty)
    Thank God I didn’t buy this product, my husband got it for free from his sister-in-law for treating his minor acne (now I know why she gave away easily this pretty expensive product). I had few blemishes on my face because of my period, so I decided to help my skin get over it – big mistake!!! I applied the repair treatment lotion before going to bed, and the next morning I came to work with my face burning and as red as a stoplight. By lunch time, the skin on my face was burning and hurting so bad I wanted just to burry my face in a bowl of ice!!! My face is red and swollen all over, and I pray it goes away by tomorrow. I don’t know if this is an allergy, or a literal skin burn, or if this how this stuff works. It’s definitely not for me. It might work for other people with skin not so sensitive, but PLEASE – don’t put this directly on your skin, try it on your elbow first or other piece of skin where it’s not visible in case it has reaction.

  • Bobby 01.08.14 Reply

    1.0 out of 5 stars THE WORST ALLERGIC REACTION OR BURN EVER, January 7, 2014
    By Bobby
    This review is from: Proactiv Solution 3 Step System Kit, 2 Month Supply (Health and Beauty)
    Thank God I didn’t buy this product, my husband got it for free from his sister-in-law for treating his minor acne (now I know why she gave away easily this pretty expensive product). I had few blemishes on my face because of my period, so I decided to help my skin get over it – big mistake!!! I applied the repair treatment lotion before going to bed, and the next morning I came to work with my face burning and as red as a stoplight. By lunch time, the skin on my face was burning and hurting so bad I wanted just to burry my face in a bowl of ice!!! My face is red and swollen all over, and I pray it goes away by tomorrow. I don’t know if this is an allergy, or a literal skin burn, or if this how this stuff works. It’s definitely not for me. It might work for other people with skin not so sensitive, but PLEASE – don’t put this directly on your skin, try it on your elbow first or other piece of skin where it’s not visible in case it has reaction.

  • ali 01.03.14 Reply

    There are some at the malls i go to!

  • om 12.18.13 Reply

    It’s a useless cream. They give 100% return guarantee but never return the full money. In fact they hardly return anything and keep all the money in the name of shipping charges. In addition, once they take the credit card number, they keep charging your credit card indefinitely even after cancelling the order. They expect you to continue your subscription for your entire life.

  • Becky 12.04.13 Reply

    I used Proactiv for over ten years. I didn’t find another product that worked as well as Proactiv did, but I still had breakouts, and if I forgot to use it once, I would breakout pretty badly. I grew very frustrated with the product and felt trapped – if I stopped, my skin went crazy, but it never cleared my skin completely and dried it out severely. I finally had enough with Proactiv, and decided to give Ava Anderson Non-Toxic products a try. WHAT A DIFFERENCE!!! My face was SO broken out when I made the switch, and in less than a week ALL of my bad spots were gone, and my face was so much smoother. I literally called my mother in tears because I couldn’t remember the last time my skin was so clear. I highly, highly, highly recommend the Ava Anderson products (I am using the cleanser, toner, and moisturizer….. and here is a trick: use the Ava Anderson diaper cream – yes, diaper cream – for scaring/skin smoothing! Works wonders!!!)

  • ikkin27 12.04.13 Reply

    My husband bought the proactiv plus for me just last month and I received it on the first week of November.i had cystic acne that time which were like 4 big ones that spread on parts of my face. It’s been a month that I’m using the kit and so far I’m really in love with it. Today My face is clear cause All the spots just disappeared when I use the facial wash and the two stuffs that came along with still is a bit drying cause im still experiencing micro peeling, but the point is my acne is gone. Maybe I just need to find another moisturizer to add it up to the routine cause theirs has a salicylic acid in it. But so far so good, and it is the only kit that made me clear. I’ve used so much stuff already like cetaphil, cerave, ponds, green tea face wash, apple cider vinegar toner, Vaseline face wash, brtc Korea, clinique, clearasil, dove, etc and this is the only thing that works. So don’t be scared to try it, the proactiv site says in their FAQ that the proactiv doesn’t work with cystic acne but the proactiv plus does. Even if it has almond oil and safflower/palm oil which I think serve as the moisturizers, and although oils usually break me out, they actually didn’t.and that’s what’s nice about it. Now the only prob I’m left with is my skin dryness which I think is caused by my bb cream for acne as well, which has salicylic acid in it too along with witch hazel so we ordered a set of bb creams in sample size for me to try em out cause I’m now looking for a bb cream that moisturizes and no longer has sa acid in it.

    My proactiv plus face wash container just got empty and I’m now looking forward to have the mailman drop another box of our order tomorrow 🙂

  • Stephanie Baker 11.26.13 Reply

    I have been using Proactiv since 1993! I developed extremely bad rosacea (at first I thought it was skin cancer…it was so bad my face would bleed) and after not having any success with the pharmaceutical products that the dermatologist prescribed for me, I decided to try Proactiv. It was like a miracle cure. Within a week my face the spot where my face had bled was healing up and within two weeks my skin was completely clear. I recently turned 50 and am now wanting to try the pore cleansing system. I recently tried another name brand ‘wrinkle remover’ plan and it worked ok, but the results only last as long as you use their products and it didn’t come close to being as good for my skin in general as Proactiv! Now if they can get rid of my wrinkles I’ll be in heaven. 🙂

  • Danielle 11.20.13 Reply

    To arnold,
    Go online and loom up the reviews on X-out. Thy are horriable
    Causing your skin to have this weird shiny clear looking scab on areas n the face and also creating weird looking blisters and worse pimple that hurt horriably , thts sad considering people are buying it to help clear there face , watched some girl who made a video about said it smelt like plastic.. wth. I really think there is some bad horriable chemical in it tht isn’t written in the ingrediants,,, that is horriably irritating those who have used it or using it !.. good luck to you ..!.

  • Yaya 11.14.13 Reply

    It worked ok but worse disappointment ever regarding billing. I sent my package back, after they already charged me and I even paid for the shipping back and they never refunded me at least the money they charged for it after I sent it back. Supposedly because it was over their time policy but when I called they told me to sent it back for refund which never happened. Never again I will buy pro active not even recommend it.

  • Janet D 11.14.13 Reply

    I started using Proactiv about about 5 days ago. My side effects have been pretty bad to be honest. After I apply the 3 products onto my face, my face starts to burn and It’s not pleasant..This lasts for about 10-15 minutes. When i put it on in the morning, and put makeup on afterwards.. I feel as if I’m wearing a facial mask all day, and before the day is over my skin is very dry, especially under my eyes. Not very atrractive at all lol. The only reason I haven’t stopped using it is because i really want to get rid of my acne and will deal with all the side effects if that’s what it takes. Are these side effects normal? Or should I stop using this? If anyone could help me out that would be great. Thankssss 🙂

  • Rik 11.08.13 Reply

    The product works well. The autobilling and auto shipping is a nightmare. Won’t cancel. Big pain !!!!!!!!!!

  • Jean 11.08.13 Reply

    I’ve been using proactive for about 15 years. And yes it works I used to get breakouts all the time nothing real serious but always something that made me feel self conscious.
    Since I first started using it Ive gotten compliments on my skin! I’m almost 43 now and I still get carded to by alcohol and feel as though my skin always looks its best, I don’t do every 3 months I push my orders to about 4&1/2 months that seems to be perfect for me. I would recommend this product to anyone!

  • Jessica s 10.30.13 Reply

    I have been using the original proactiv system for over a year! I’m really satisfied with this product. It was the only product that has worked for me. I’ve tried everything before proactiv and nothing worked. I had really bad acne and proactiv cleared it up. I recently switched to Xout since I was told it worked better for me since I’m 17. It was made for teens. I just saw the new proactiv plus. I switched to Xout because it’s stronger but so is the proactiv plus. What’s really difference between those two? Which will work better? If someone could help me and give me some answers. I will appreciate it.

  • lacey 10.30.13 Reply

    I used proactiv and it never helped. I quit wearing face makeup (foundation, concealee, powder) and started usiong clean and clear persa gel 10 (benzoyl peroxide cream) and stridex pads( salicylic acid) and a gentle face wash and my acne is under control. Going on retinol soon.

  • Taylor 10.21.13 Reply

    I tried X out and it is 60 something but you only get the cleanser not toner or lotion like proactive and it did not help my acne but it didn’t break me out alot worse it stayed the same then i bought proactive and have been using it for about a week and my skin is already clearing up!

  • Nicki 10.20.13 Reply

    I would like to address some of the above complaints for future readers as I have had a very different experience.

    I had heard about it years previously but tried the brands like Neutrogena, Wei East, AcneFree and employed the “yes, I have acne and I’m not afraid to show it” philosophy because none of them cleared it up. I was then introduced to the UCI Medical Center’s version and decided to use it to simply to support my school. Surprisingly, it controlled it better but not all the way. In summer of 2010, Proactiv advertised a change in the solution’s technology and was offering a 30-day trial that I could return if it didn’t work and I ordered.

    The confirmation email and paper that came with it clearly announced that 90-day shipments would arrive if I did not cancel my membership. It also gave easy instructions how to log in to my account to adjust the products that were shipped, adjust their frequency, or initiate the next order immediately. In the 3 years (going on 4th) of membership, I have easily done all 3 at least 5 times each with ABSOLUTELY NO ISSUES. Currently the maximum frequency is 20 weeks.

    I am extremely happy with Proactiv; their treatment may have the same concentrations and main ingredient, but l swear it absorbs faster and stays active longer. My bedsheets and hair rarely bleached and I only have to wash my face twice a day. I doubt we can prove if their “technology” is superior or if they are even doing anything different to their formulas, but as long as it continues to help my skin, I will keep my membership.

  • Macie 10.15.13 Reply

    I have had the same experience with Proactiv. I have purchased the original Proactiv formula and I found that it actually seemed to make me break out worse. They also continued to send me and charge me after I had purchased it. I am considering trying out the new Proactiv Plus to see if that would work any better but for now I’m still a little skeptical about Proactiv Solutions.

  • lala 10.11.13 Reply

    The deep cleansing step gave me this major rash it was more embarassing then my acne.. also the first step gave me a rash so I stoped using those two and now only using step two and three they didn’t give me a rash.. Ithen I suddenly got a random rash after useing the two steps for over a month. .. also the deep cleansing wash has bleached my wash cloth!! I don’t know what is in this but its some harsh chemicals. I WOULD NOT RECONMEND anyone to use proactive because it is way ti harsh on your skin.

  • Jesus 10.08.13 Reply

    Im a senior in high school and when I was a freshmen I broke out for eating to much nutella and I broke out really bad on my cheeks and nothing worked till my aunt gave me Proactive and I cleared my skin pretty good and even after I stopped using during my sophmoote i never broke out until this summer I broke out really bad and I haven’t got rid of them so I hope by using proactive again will clear them up

  • Jim 10.07.13 Reply

    Their Customer service is very cordial and helpful if you want to cancell.

  • yani 10.02.13 Reply

    I used proactively and each time I stopped my pimples got worse than they were before….it’s takes a bit longer to work for me when it’s warmer but it clears up in about 2 weeks……the scrub made my cheeks tender though. I want to purchase the proactively plus but I am afraid it might make my skin break out even worse after I finish because I don’t have all that money to spend. I notice if you have only the amount to purchase one supply they won’t let the order go through because they can’t take anymore money from your card. They put u in the monthly or whatever supply whether u ask or not and they send you whatever size they want. That’s why I will only buy from the vending machine at the mall…….. the reason I am considering buying it again is because when I stopped it was when the heat outside was crazy, I am not sure if it was just heat rashes and I also put lots of products in my hair….so idk…..

  • Jennifer 09.20.13 Reply


    As many reviews will tell you, there is nothing special about this product, and it boasts ingredients found in most drugstore formulas. Beyond that, this company is a total scam. Upon your first purchase, you basically get signed up for a “membership” (I searched the fine print for any clues about this membership, as I had read poor reviews of Proactiv’s business tactics, and even then, I could not find anything that made me realize that I was signing up for MONTHLY purchases, that increase in price!). I spent a couple of weeks using the products, and found them to be pretty much equivalent to their drugstore counterparts, only more expensive and more drying. They were not effective. Honestly, I fell for the same marketing scam that probably most Proactive users are victim to. They put on a pretty good show about their product, and show some convincing evidence. It’s MEANINGLESS. If you are like me, and searching for that “magic solution” to your trouble skin, save your money and your stress, and focus on the ingredients of your products, or consult your dermotologist. I regret falling for this scam, and that truly is what Proactiv is, and just hope that I can keep some of you from making the same mistake. I think it is ridiculous that Proactiv takes advantage of people who are really trying to make an improvement for themselves.

  • kim 09.16.13 Reply

    benzoyl peroxide in proactive is only 2.5% which is a bit drying already. x-out contains 8%. try using proactive first. have your skin adjust to it first then if you need stronger concentration then switch to x-out

  • kim 09.16.13 Reply

    proactiv plus contains more medicine like salicylic acid, whilst proactiv only targets acne, proactiv plus address other skin issues like dryness, dullness uneven skin tone. this line is especially designed for adult women.

  • Vera 09.14.13 Reply

    I am incredibly disappointed in Proactiv +’s business practices. I never once authorized 90 day supplies to be charged to my credit card. I have interacted with several representatives who never once mentioned that this was their policy. Watch out. If you order with them, they will send you products you do not order, not as free gifts, but as items that will make their way to your bill.

    I was told over the phone by one of their representatives that I “obviously [had] acne” and should want to continue their product. I found this practice of coercion incredibly degrading. There are other products out there that probably have the same chemical makeup as theirs without their shady business practices.

  • Erin 09.11.13 Reply

    I didn’t expect Proactiv to work but either my body has naturally cleared the acne or Proactiv is a miracle. I think the later since I only started using Proactiv two months before it cleared. I had to call customer service to cancel my subscription because I no longer have any zits on my face. I think it should be cheaper though. I think most people with acne are young and the monthly price makes it difficult to commit to.

  • Megan 08.08.13 Reply

    I got Proactiv due to the fact that I suffer from acne even though it was very expensive. This product did not work for me. In fact, it made my skin worse. To be fair, my skin has a reaction to most skin care products and I do suffer from horrible acne breakouts. I am going on the pill as the dermatologist said this would be the only thing that work work for me but I heard of the possible side effects, like weight gain and depression but the way I see it the acne is already causing much depress which is causing me to eat more. You need to call Proactiv to cancel and you need to fill out a form otherwise they keep sending you products each month.

  • lisa 08.02.13 Reply

    proactive is sold in a U.K beauty store called boots and they even sell the body wash and soap, i got the soap for my bf as he has acne on his back, he said it lasts for ages and it has improved the acne as well as taking something from the doctor, i used the proactive soap my self for my face although my acne is very mild but i didnt find it to work for me so i dont wanna try the proactive solution as i dont want to waste all the money, but can you get samples if i call up the number for proactive?

  • Bianca 08.01.13 Reply

    I started using proactiv as a teen when my acne exploded and it worked beautifully! I did have irritation and dryness though. I have very oily skin and I have used oil mattifiers from other brands and they work, but only for an hour or two and then my skin gets greasy again. With proactiv, my oil was controlled all day and I didn’t have to worry about wiping my face or washing my face during lunch break. Also, the nights I went to sleep with my makeup on and the days I chose to use regular soap and nothing else to cleanse my face, my acne did not flare back up for a few days! So proactiv is great at keeping acne at bay even a few days after u stop using it or fall asleep without cleansing ur face. Long story short, it worked very well for me and my oily, acne-prone skin.

  • Peter 07.22.13 Reply

    Proactiv works but you need to be patient. It took me about 4 months before my acne cleared up and I am scared to come off Proactiv as well because the acne might come back harder. Just like alchohol and stuff hehe. Arnold, X Out is for teenagers and Proactiv is for young adults so depending on your age one might be better then the other. Proactiv and X Out are both made by the same people they are just different products.

  • Sophia 07.17.13 Reply


    Because I suffer from only the occasional breakout, I use their repairing lotion on up and coming spots/ areas (blind pimples). I find not only do the pimples do not evolve into larger ones and very rarely eventuate into the throbbing and about to burst whitehead. It certainly shortened the life span of my occasional zits and I found it worked best after I applied it onto the affected area/areas after cleansing and using a gentle exfoliating toner, then applying the rest of my serums to help maintain pigmentation. I also only use it at night and wear non-comedogenic sun protection during the day.

  • Ursula 07.15.13 Reply

    I’ve been using Proactiv products for 5 months now and to be honest I am a little bit disappointed with the skin care. I am passed the money back guarantee time and I have to continue using the products because they keep sending them now, I am a little bit disappointed about the whole situation.

  • Amélie 06.22.13 Reply

    I have been using Proactiv Solution products faithfully for nine years now and every time send a gift with purchase or some sample products. You cant cure acne, it can just be managed but with continued use of Proactiv you can get your skin back and not have nightmares about acne. This is not made for people with dry skin types as some of the ingredients can be overly drying. The only other problem is sometimes I find around my eyes to be clogged so I need to cleanse more frequently.

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